The Effects of Self-Management Tools on Organisational Performance
Abstract
The study was conducted at IRUWASA (Iringa Urban Water Supply and Sanitation Authority) in Iringa, Tanzania, to assess the effects of self-management tools, particularly on Employee Self-Service (ESS), on organisational performance. A mixed research approach was employed, combining quantitative data from structured questionnaires with qualitative insights from semi-structured interviews, enabling both statistical reliability and deeper contextual understanding. The research adopted a cross-sectional design with a sample size of 85 respondents, selected from a target population of 105 employees using simple random sampling to ensure representativeness. Data were collected through questionnaires and interviews, with primary data complemented by secondary data from HR records and ESS system logs. Analysis was conducted using SPSS version 20, applying descriptive statistics to summarise patterns, while validity and reliability were confirmed through expert review, KMO testing, and Cronbach’s Alpha. Ethical principles, including informed consent, confidentiality, and organisational approval, were strictly observed to ensure compliance with research standards
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Copyright (c) 2025 Rajab Hassan, Bahati Golyama
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