Role of Learning Flexibility Provided by E-Learning Platforms on Employee Upskilling
Abstract
This research investigated the role of e-learning platforms in enhancing employee skills in the modern era in Tanzania, concentrating on the Ministry of Land, Housing, and Human Settlement Development in Mbeya. This study addresses a gap in Tanzanian research that has primarily focused on ICT adoption in the private sector. It applied Human Capital Theory and organisation support Theory to examine three dimensions: learning flexibility, content clarity and accuracy, and user support. A descriptive research design integrating quantitative and qualitative methodologies was used with data gathered from 72 employees out of a total population of 105 and analysed using descriptive statistics via SPSS version 20. The results showed that e-learning platforms greatly improve employee upskilling by allowing them to train while they work, providing accurate content that helps them understand, and giving them assistance that keeps them interested. The study suggests that ICT infrastructure should be improved, content should be updated regularly, support systems should be improved, digital literacy should be promoted, and e-learning should be included in performance management frameworks
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