The Role of Software Applications in Project Success in Agroforestry: A Case of Regreening Africa Project in Bugesera District (2018–2023)

Abstract

The increasing reliance on technology in development work has encouraged the widespread adoption of software applications in project management. This study evaluates the role of such applications in contributing to project success, with a specific focus on the Regreening Africa Project implemented in Bugesera District, Rwanda, during its first phase from 2018 to 2023. It investigates how the Regreening Africa application influenced project delivery by assessing its adoption, effectiveness, and the connection between software use and project outcomes. A mixed-methods approach was employed, combining both qualitative and quantitative research techniques to provide a more comprehensive understanding. Data were gathered through structured questionnaires and semi-structured interviews with project staff and key stakeholders directly involved in the project’s implementation. Findings suggest a positive perceived impact of the application on project management and decision-making, with 68.42% of respondents reporting that it significantly improved planning, coordination, and the overall flow of information. Respondents also noted enhanced project outcomes, with 89.47% agreeing that the software positively influenced the project’s overall success by improving tracking, reporting, and monitoring processes. However, the study also revealed persistent challenges that affected the effective utilisation of the application. These included limited training opportunities for users, poor internet connectivity in the field, and issues related to the application's user interface and experience. In particular, 78.95% of respondents stressed the need for more training and continuous capacity building to ensure effective use. Furthermore, 89.47% emphasised the importance of a user-friendly design, while 84.21% identified the availability of regular technical support as essential for successful software adoption. The study concludes that while digital tools such as the Regreening Africa application offer meaningful support in improving project management, decision-making, and environmental monitoring, these benefits can only be fully realised when barriers related to infrastructure and human capacity are addressed. Strengthening internet access, investing in user training, and providing ongoing technical support are critical steps in improving adoption and use. Ultimately, addressing these gaps will not only enhance the effectiveness of digital tools but also contribute to more sustainable and impactful project outcomes, especially in rural and resource-limited contexts.