Chepkirui, Abishag, Kennedy Otiso, and Joseph Mutai. “Service Quality Standards and Organisation Performance of Private Hospitals in Eldoret City, Kenya”. East African Journal of Business and Economics 7, no. 2 (December 2, 2024): 320-327. Accessed August 25, 2025. https://journals.eanso.org/index.php/eajbe/article/view/2475.