Exploring the Effects of Human Resource Development to Reduce Turnover Intention and Turnover in Public Sector: Comparative Case Study of Korea, Ethiopia, and Rwanda

  • Pierre Celestin Bimenyimana Sungkyunkwan University
  • Ayele Halefom Abay Sungkyunkwan University
  • Healyim Lee Sungkyunkwan University
Keywords: HRD, Turnover Intention, Turnover, Public Sector, Ethiopia, Korea, Rwanda
Share Article:

Abstract

One of the worldwide important research issues and practical challenges in the public sector is to decrease turnover intention or turnover rate, thereby increasing government overall efficiency and effectiveness. With the world continually changing in this way, it is necessary to invest and educate its members in terms of "human capital" rather than "human resources” so as to survive and flourish. This study explores the effects of human resource development (HRD) to reduce turnover intention and turnover in the public sector. It predicts that HRD consists of enhancing and facilitating the development of capabilities and potentials of individuals, organizations, and communities. The data of the study was collected from 10 respondents working at the Ministerial level in Ethiopia, Korea and Rwanda through in-person, phone and email interviews. Based on literature, we developed a research model, case study research design and qualitative approach was employed in this paper. The results found that there is no direct impact of HRD in reducing turnover intention and turnover however HRD can affect negatively as well as positively employee turnover intentions indirectly. The study suggests that there are should be good HRD Programs for enhancing and facilitating the development of capabilities and potentials of individuals, organizations, and communities.

Downloads

Download data is not yet available.

References

Atkinson, J. W. (1964). An introduction to motivation. New York: Van Nostrand Reinhold.

Baxter, P., & Jack, S. (2008). Qualitative case study methodology: Study design and implementation for novice researchers. The qualitative report, 13(4), 544-559.

Bierema, L. L., & Cseh, M. (2003). Evaluating AHRD research using a feminist research framework. Human Resource Development Quarterly, 14(1), 5-26.

Cole, M. S., & Bruch, H. (2006). Organizational identity strength, identification, and commitment and their relationships to turnover intention: Does organizational hierarchy matter? Journal of Organizational Behavior, 27(5), 585-605.

Egan, T. M., Yang, B., & Bartlett, K. R. (2004). The effects of organizational learning culture and job satisfaction on motivation to transfer learning and turnover intention. Human resource development quarterly, 15(3), 279-301.

Fenwick, T. J. (2004). Toward a critical HRD in theory and practice. Adult Education Quarterly, 54(3), 193-209.

For example, G4-G9 officials should have 100 hours or more individual learning hours to promote. 40% of them should be directly related to job functions and responsibility through public or private HRD centre, government agency, and Internet. On the other hand, remaining 60% is about self-development which might not be related to job functions.

Joo, B. K. B., & Park, S. (2010). Career satisfaction, organizational commitment, and turnover intention. Leadership & Organization Development Journal, 31(6), 482-500.

Kim, M. Y., Yu, H. J., & Park, S. M. (2017). Examining and testing the roles of human resource development (HRD) in the public sector: evidence from US federal agencies. International Review of Public Administration, 22(1), 60-86.

Kim, S., & Park, S. M. (2014). Determinants of Job Satisfaction and Turnover Intentions of Public Employees: Evidence from U.S. Federal Agencies. International Review of Public Administration, 19(1), 63-90.

McCracken, M., & Wallace, M. (2000). Towards a redefinition of strategic HRD. Journal of European industrial training, 24(5), 281-290.

McLagan, P. (1989). Models for HRD practice. Training and Development, 43(9), 49–59.

McLean, G. N., & McLean, L. (2001). If we cannot define HRD in one country, how can we define it in an international context? Human Resource Development International, 4(3), 313-326.

MINECOFIN. (2012). EDPRS: Lesson Learned: 2008-2011. Kigali: Government of Rwanda.

Moynihan, D. P., & Pandey, S. K. (2007). The ties that bind: Social networks, person-organization value fit, and turnover intention. Journal of Public Administration Research and Theory, 18(2), 205-227.

Mulki, J. P., Jaramillo, J. F., & Locander, W. B. (2008). Effect of ethical climate on turnover intention: Linking attitudinal-and stress theory. Journal of Business Ethics, 78(4), 559-574.

Na Chiangmai, C. (1998). Current outlook and trends of HRD in Thailand, handout distributed at international HRD course, University of Minnesota, St. Paul, MN, 1 October.

Poon, J. M. (2004). Effects of performance appraisal politics on job satisfaction and turnover intention. Personnel review, 33(3), 322-334.

Public Service Commission. (2010). Baseline Survey on Causes of Work Conflicts, Labor Mobility, Skills and Competencies. Kigali: Government of Rwanda.

Ruona, W. E., & Gibson, S. K. (2004). The making of twenty‐first‐century HR: An analysis of the convergence of HRM, HRD, and OD. Human Resource Management, 43(1), 49-66.

Shuck, B., Twyford, D., Reio, T. G., & Shuck, A. (2014). Human resource development practices and employee engagement: Examining the connection with employee turnover intentions. Human Resource Development Quarterly, 25(2), 239-270.

Uwamariya, B. (2014). Social Economic Factors Contributing To Employee Turnover in Health Care Institutions of Rwanda: Case Study of Nyanza District. Doctoral dissertation. UNILAK.

Valentine, S., Godkin, L., Fleischman, G. M., & Kidwell, R. (2011). Corporate ethical values, group creativity, job satisfaction and turnover intention: The impact of work context on work response. Journal of Business Ethics, 98(3), 353-372.

Werner, J. M., & DeSimone, R. L. (2006). Human resource development (4th Ed). Mason, OH: Thomson-Southwestern.

Workman, M. (2003). Results from organizational development interventions in a technology call center. Human Resource Development Quarterly, 14(2), 215-230.

Published
2 March, 2021
How to Cite
Bimenyimana, P., Abay, A., & Lee, H. (2021). Exploring the Effects of Human Resource Development to Reduce Turnover Intention and Turnover in Public Sector: Comparative Case Study of Korea, Ethiopia, and Rwanda. East African Journal of Business and Economics, 3(1), 14-27. https://doi.org/10.37284/eajbe.3.1.284