Analyzing the Tourism Risk Perception (TRP) of Bangladesh
Abstract
Tourism Risk Perception (TRP) is a crucial factor that shapes the overall experience and satisfaction of visitors to a particular destination. The overall objective of this study was to analyze the TRP of Bangladesh. Specifically, the authors analyzed the TRP of Nature-Based Tourism, Archeological Tourism, and Amusement Parks in Bangladesh. A weighted model called the TRP model (Ciu et. al., 2016; Zang, 2012) was applied to measure the TRP. The data was collected from 800 tourists through systematic sampling techniques and 760 of them were usable. The study found that tourists perceived higher risk in Nature-Based Tourism destinations (TRP 5.38) in Bangladesh than in Archeological (TRP 5.25) and Amusement Parks (5.19). When considering individual dimensions of risk perception, the lack of medical/first aid services presented the highest risk (TRP 9.84). Overcharging in restaurants and shopping (TRP 8.07), unhygienic food (TRP 8.03), and overcharging in local transportation (TRP 7.80) are among the other high-risk TRP. The lowest risk was posed by the negative attitude of family and friends (TRP 2.73), the lack of quality leisure time (TRP 3.31), and the feeling of contentment (3.62). To address these issues, this study proposed multi-faceted approaches such as improving medical and first aid services, addressing price transparency and fair pricing, enhancing food safety and hygiene, enhancing information dissemination and risk communication, and conducting regular monitoring and evaluation. These comprehensive strategies aim to enhance the overall tourist experience while mitigating perceived risks
Downloads
References
Alam, M. S., Alam, M. R., & Islam, K. M. A. (2022). Sustainable tourism development in Bangladesh: An empirical study on Cox's Bazar. Tourism Planning & Development, 19(2), 143- 164. https://doi.org/10.1080/21568316.2021.1873836
Alam, M. S., Sultana, M., & Akter, M. (2022). Accessibility challenges in rural tourism destinations: The case of Bangladesh. Journal of Tourism and Development, 18(2), 45-62. https://doi.org/10.1080/14616688.2022.2049056
Alam, M. S., Moly, T. S., & Mohiuddin, M. (2022). Sustainable nature-based tourism in Bangladesh: An empirical investigation on opportunities and challenges. GeoJournal of Tourism and Geosites, 40(1), 86-93. https://doi.org/10.30892/gtg.40110-805
Bae, S. Y., & Chang, P. J. (2021). The effect of coronavirus disease-19 (COVID-19) risk perception on behavioural intention towards ‘untact’tourism in South Korea during the first wave of the pandemic (March 2020). Current Issues in Tourism, 24(7), 1017-1035. https://doi.org/10.1080/13683500.2020.1798895
Brown, C. B., Seo, Y., & Malhotra, N. K. (2019). The effect of perceived price unfairness on destination image and behavioral intentions. Journal of Travel Research, 58(7), 1088-1100. https://doi.org/10.1177/0047287518802099
Buckley, R. (2010). Adventure Tourism Management. Butterworth-Heinemann. ISBN: 978-1856178341
Buckley, R. (2020). Nature tourism and mental health: Parks, happiness, and causation. Journal of Sustainable Tourism, 28(9), 1409-1424. https://doi.org/10.1080/09669582.2020.1742725
Cabeza-Ramírez, L. J., Sánchez-Cañizares, S. M., Santos-Roldán, L. M., & Fuentes-García, F. J. (2022). Impact of the perceived risk in influencers' product recommendations on their followers' purchase attitudes and intention. Technological Forecasting and Social Change, 184, 121997. https://doi.org/10.1016/j.techfore.2022.121997
Carballo, R. R., León, C. J., & Carballo, M. M. (2022). Gender as moderator of the influence of tourists’ risk perception on destination image and visit intentions. Tourism Review, 77(3), 913-924. https://doi.org/10.1108/TR-02-2021-0079
Carvalho, M. A. M. (2022). Factors affecting future travel intentions: awareness, image, past visitation and risk perception. International Journal of Tourism Cities, 8(3), 761-778. https://doi.org/10.1108/IJTC-11-2021-0219
Chiu, L., Ting, C., Alananzeh, O., & Hua, K. (2019). Perceptions of risk and outbound tourism travel intentions among young working Malaysians. Dirasat: Human and Social Sciences, 46(1).
Dayour, F., Park, S., & Kimbu, A. N. (2019). Backpackers’ perceived risks towards smartphone usage and risk reduction strategies: A mixed methods study. Tourism Management, 72, 52- 68. https://doi.org/10.1016/j.tourman.2018.11.003
Dedeoğlu, B. B., & Boğan, E. (2021). The motivations of visiting upscale restaurants during the COVID-19 pandemic: The role of risk perception and trust in government. International Journal of Hospitality Management, 95, 102905. https://doi.org/10.1016%2Fj.ijhm.2021.102905
Dogru, T., Hanks, L., Suess, C., Line, N., & Mody, M. (2023). The resilience of the lodging industry during the pandemic: Hotels vs. Airbnb. International Journal of Hospitality Management, 109, 103406. https://doi.org/10.1016%2Fj.ijhm.2022.103406
Fuchs, G. (2013). Low versus high sensation-seeking tourists: A study of backpackers’ experience risk perception. International Journal of Tourism Research, 15, 81-92. DOI: https://doi.org/10.1002/jtr.878
Cui, F., Liu, Y., Chang, Y., Duan, J., & Li, J. (2016). An overview of tourism risk perception. Natural Hazards, 82, 643-658. DOI 10.1007/s11069-016-2208-1
Fang, J., Wen, I., & Prybutok, V. (2022). Investigating the medical tourism experience: A systematic review. Journal of Travel Research, 61(4), 848-865. https://doi.org/10.1177/0047287521990451
Jafari, H., Ghaderi, H., Eslami, M. H., & Malik, M. (2022). Leveraging supply integration, mass customization and manufacturing flexibility capabilities and the contingency of innovation orientation. Supply Chain Management: An International Journal, 27(7), 194- 210. http://dx.doi.org/10.1108/SCM-05-2022-0177
Garg, A. (2021). Modelling destination competitiveness for sustainable tourism development in the Indian Himalayan region. Journal of Heritage Tourism, 16(4), 423-444. https://doi.org/10.1080/1743873X.2020.1828434
Godovykh, M., Back, R. M., Bufquin, D., Baker, C., & Park, J. Y. (2023). Peer-to-peer accommodation amid COVID-19: the effects of Airbnb cleanliness information on guests’ trust and behavioral intentions. International Journal of Contemporary Hospitality Management, 35(4), 1219-1237. http://dx.doi.org/10.1108/IJCHM-12-2021-1508
Gössling, S., Garrod, B., Aall, C., Hille, J., & Peeters, P. (2015). Food management in tourism: Reducing tourism's carbon 'foodprint'. Tourism Management, 46, 194-202. https://doi.org/10.1016/j.tourman.2014.06.003
Gössling, S., Hall, C. M., & Scott, D. (2015). Tourism and water. Channel View Publications. ISBN: 978-1-84541-498-6
Gstaettner, A. M., Lee, D., & Rodger, K. (2019). The concept of risk in nature-based tourism and recreation – a systematic literature review. Current Issues in Tourism, 22(12), 1501- 1520. https://doi.org/10.1080/13683500.2018.1439367
Hasan, K., Abdullah, S. K., Lew, A. A., & Bouchon, F. (2019). The tourist experience of heritage tourism in Panam Nagar, Bangladesh. International Journal of Heritage Studies, 25(10), 1001-1015.https://doi.org/10.1080/13527258.2018.1552614
Hasan, S. S., Chowdhury, M. A., & Rahman, M. M. (2019). Management challenges in heritage tourism: A study of developing countries. Journal of Heritage Tourism, 14(1), 44- 57. https://doi.org/10.1080/1743873X.2018.1497794
Jin, N., Line, N. D., & Merkebu, J. (2016). The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants. Journal of Hospitality Marketing & Management, 25(5), 523-546. https://doi.org/10.1080/19368623.2015.1063469
Jin, X., Li, M., & Uysal, M. (2016). Amusement park visitors’ response to price changes: A case of price fairness perceptions. Journal of Travel & Tourism Marketing, 33(6), 840-855. https://doi.org/10.1080/10548408.2016.1182455
Johnson, A. M., & Lee, S. Y. (2021). The impact of food safety risk on restaurant patronage intentions: An application of the theory of planned behavior. Journal of Foodservice Business Research, 24(2), 177-195. https://doi.org/10.1080/15378020.2020.1842829
Khan, M. J., Chelliah, S., Khan, F., & Amin, S. (2019). Perceived risks, travel constraints and visit intention of young women travellers: the moderating role of travel motivation. Tourism Review, 74(3), 721-738. https://doi.org/10.1108/TR-08-2018-0116
Kozak, M., Crotts, J. C., & Law, R. (2007). The impact of the perception of risk on international travellers. International Journal of Tourism Research, 9(4), 233-242. https://doi.org/10.1002/jtr.607
Neuburger, L., & Egger, R. (2021). Travel risk perception and travel behaviour during the COVID-19 pandemic 2020: A case study of the DACH region. Current Issues in Tourism, 24(7), 1003- 1016. https://doi.org/10.1080/13683500.2020.1803807
Pappas, N., & Glyptou, K. (2021). Risk-induced competitive productivity in times of recession: a chaordic tourism decision-making perspective. International Journal of Contemporary Hospitality Management, 33(9), 2932-2949. https://doi.org/10.1108/ijchm-09-2020-1046
Ramkissoon, H. (2020). COVID-19 place confinement, pro-social, pro-environmental behaviors, and residents' wellbeing: A new conceptual framework. Frontiers in Psychology, 11, 2248. https://doi.org/10.3389/fpsyg.2020.02248
Rastegar, R., Higgins-Desbiolles, F., & Ruhanen, L. (2021). COVID-19 and a justice framework to guide tourism recovery. Annals of Tourism Research, 89, 103161. https://doi.org/10.1016/j.annals.2021.103161
Ritchie, B. W., & Jiang, Y. (2019). A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management. Annals of Tourism Research, 79, 102812. https://doi.org/10.1016/j.annals.2019.102812
Salek, S., Azman, I., & Ismail, W. K. W. (2023). Exploring the impact of perceived risk on tourist satisfaction and revisit intention: A systematic literature review. Current Issues in Tourism, 26(3), 525- 545. https://doi.org/10.1080/13683500.2022.2035392
Sánchez-Cañizares, S. M., Cabeza-Ramírez, L. J., Muñoz-Fernández, G., & Fuentes-García, F. J. (2021). Impact of the perceived risk from COVID-19 on intention to travel. Current Issues in Tourism, 24(7), 970-984.
Sadar, S., & Rekha, R. S. (2016). Students’ attitude towards beach tourism in Bangladesh: A study on Saint Martin and Cox’s Bazar Sea Beaches. Bangladesh Journal of Tourism, (1), 27-40.
Sardar, S., Hassan, MS., Uddin, B, M., Islam, M, M., Islam, M. (2024). Is the Tourism-Sun Rising or Setting in the Tourism Industry of Bangladesh? An Investigation from the Perspective of Butler’s Tourism Area Life Cycle (TALC) Model. Journal of Tourism Studies and Hospitality Research, 5(1): 166.
Schroeder, A., Pennington-Gray, L., Kaplanidou, K., & Zhan, F. (2021). The role of social media in risk communication and tourist behavior during the COVID-19 pandemic. Journal of Travel Research, 60(4), 735-748. https://doi.org/10.1177/0047287520981170
Seabra, C., & Bhatt, K. (2022). Tourism Sustainability and COVID-19 Pandemic: Is There a Positive Side? Sustainability 2022, 14, 8723. https://doi.org/10.3390/su14148723
Smith, M. K., & Jones, D. L. (2020). Health and wellness tourism and the role of the health and wellness destination. In C. Cooper & B. Prideaux (Eds.), The Handbook of Health Tourism (pp. 17-32). Channel View Publications. ISBN: 978-1845417048
Taylor, S., & Green, E. (2022). Exploring the role of social relationships in tourism experience and well-being. Tourism Management, 88, 104408. https://doi.org/10.1016/j.tourman.2021.104408
Wang, J., Liu-Lastres, B., Ritchie, B. W., & Pan, D. Z. (2019). Risk reduction and adventure tourism safety: An extension of the risk perception attitude framework (RPAF). Tourism Management, 74, 247-257. https://doi.org/10.1016/j.tourman.2019.03.012
Wilson, E. (2018). Social relationships and tourism experiences. In C. Cooper, S. Volo, W. C. Gartner & N. Scott (Eds.), The SAGE Handbook of Tourism Management (pp. 285-300). SAGE Publications Ltd. ISBN: 978-1526461131
Woosnam, K. M., Ribeiro, M. A., Trauer, B., & Aleshinloye, K. D. (2020). Tourists' emotional solidarity with residents: Revisiting destination image of Puerto Rico following Hurricane Maria. Tourism Management Perspectives, 33, 100624. https://doi.org/10.1016/j.tmp.2019.100624
Zhan, L., Zeng, X., Morrison, A. M., Liang, H., & Coca-Stefaniak, J. A. (2022). A risk perception scale for travel to a crisis epicentre: Visiting Wuhan after COVID-19. Current Issues in Tourism, 25(1), 150-167. https://doi.org/10.1080/13683500.2020.1857712
Zielinski, S., & Botero, C. M. (2020). Beach tourism in times of COVID-19 pandemic: critical issues, knowledge gaps and research opportunities. International Journal of Environmental Research and Public Health, 17(19), 7288. DOI:10.3390/ijerph17197288
Copyright (c) 2024 Muttakin Islam, Ahsanul Ahmed, Mir Md Mehedi Hasan, Md. Mazharul Islam, Mohibul Islam, Sanjana Sobhan, Sazu Sardar

This work is licensed under a Creative Commons Attribution 4.0 International License.